Privacy Policy

Coopmanhuijs Boutique Hotel and Spa respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

WHAT INFORMATION WE COLLECT

We may collect the following:

• Name, contact details (email, phone number)
• Identification or passport number
• Payment information
• Preferences (room type, dietary needs, etc.)
• IP address and browsing behaviour on our website

HOW WE USE YOUR INFORMATION

Your information is used to:

• Confirm bookings and provide services
• Improve our services and personalise your stay
• Send promotional emails (only with your consent)
• Comply with legal obligations

SHARING YOUR INFORMATION

We do not sell your information. We may share data with:

• Service providers (e.g., payment processors)
• Legal authorities if required by law
• Marketing platforms (only with consent)

DATA SECURITY

We implement reasonable technical and organisational safeguards to protect your data from loss, misuse, or unauthorised access.

COOKIES

Our website uses cookies to improve user experience. You can manage cookie preferences in your browser settings.

YOUR RIGHTS UNDER POPIA

You have the right to:

• Access your personal data
• Correct or delete your data
• Object to processing
• Lodge a complaint with the Information Regulator

CONTACT US

For privacy concerns or questions:

Email: info@coopmanhuijs.co.za

Phone: +27 883 8207

Address: 33 Church Street, Stellenbosch, 7600, South Africa